See how iwbed protects
your data
At iwbed, every player's personal information is handled with responsibility and transparency. This policy explains what data is collected, how it is used, and what rights you have.
1. Introduction
iwbed (referred to as "we", "our") is a digital platform for Myanmar players combining football betting, Live Casino, and Slots games. This Privacy Policy ("Policy") describes how your personal information is collected, handled, stored, and protected when you use the website at https://iwbed.org and its related services ("Platform").
By accessing and using our platform, you confirm that you have read and understood this Policy and agree to its terms. If you do not agree with the practices described in this Policy, you should not continue using the platform's services.
2. Types of Data Collected
iwbed collects the following types of data in order to provide services and maintain a trustworthy gaming environment—
2.1 Identity Information
- Full name
- Date of birth (for 21+ age verification)
- Email address
- Phone number
- Verification information provided at registration
2.2 Financial Information
- Payment records via KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer
- Deposit / withdrawal records (amount, time, method)
- Balance and bonus usage records
2.3 Gaming and Activity History
- Games played, bet amounts, and play session history
- Bonus claim and wagering progress history
- VIP progression history
2.4 Technical Data
- IP address and location region
- Browser type and OS version
- Cookie and session data
- Platform login times and pages visited
3. How We Collect Data
iwbed collects data through the following methods—
- Directly from you — Information you provide when registering an account, logging in, or contacting support
- Automatically — Data collected via cookies, server logs, and technical tools while you use the platform
- From intermediary providers — Payment verification data we receive from service providers such as KBZPay when processing transactions
4. How We Use Your Data
We use your data only for the following purposes—
- To verify account login and identify players
- To carry out 21+ age verification checks
- To securely process deposits, withdrawals, and bonus payments
- To manage play history, VIP level progression, and bonus status
- To provide 24/7 customer support (live chat and email)
- To handle anti-money laundering (AML) prevention measures
- To maintain platform security and prevent issues such as fraud and collusion
- To verify compliance with laws and policies
- To make better data-driven decisions that improve the platform and services
We will not sell, rent, or share your data with advertising companies or third parties that have no connection to our services.
5. Data Sharing and Third Parties
iwbed will not share your data with just anyone. However, where it is strictly necessary to deliver our services, we may share data on a limited basis with the following parties—
- Payment processors — Payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay (for financial verification purposes only)
- Game providers — Providers who supply games on the platform (for play history verification only)
- Security and fraud prevention tools — Technology providers that work to protect the platform
- Legal obligations — Regulatory and enforcement authorities where required by law
Our service providers agree to handle data in accordance with our instructions, and we ensure they comply with personal data protection policies.
6. Data Retention Period
We will retain your data for as long as it is needed to provide our services and to meet our legal obligations. As a general policy—
- Account data — up to five years from the date the account is closed
- Financial records — for the relevant period in line with financial legal obligations
- Technical log files — between six months and one year
When we no longer have a legitimate reason to retain data beyond these periods, we will securely delete it or anonymise it.
7. Cookie Policy
Cookies are small data files stored on your device. iwbed uses cookies for the following purposes—
Essential cookies
These cookies are required for session authentication, security checks, and basic platform functions. Disabling them will prevent many services from working.
Functional cookies
These remember your language preference and session state to give you a better experience.
Analytics cookies
These help us understand how players use the platform and improve our services. You can disable these cookies from your browser settings.
8. Data Security Measures
iwbed uses modern technical measures to protect your personal information—
- SSL/TLS Encryption — All data transfers between the platform and server are fully encrypted
- Access Control — Our staff's access to data is restricted based on role and necessity
- Financial Encryption — Payment data is protected with the latest encryption technology
- Two-Factor Authentication (2FA) — Available to provide an extra layer of protection for players' accounts
- Regular Security Audits — The platform's security is reviewed through regular checks
We acknowledge that no security system is 100% guaranteed. If you believe your account data has been accessed without authorisation, please contact us immediately at [email protected].
9. Player Rights
As an iwbed player, you have the following rights regarding your personal information—
9.1 Right to Access
You may request a copy of the data we hold about you.
9.2 Right to Rectification
You may request correction of any inaccurate or incomplete data.
9.3 Right to Erasure
You may request deletion of your data, provided it does not conflict with legal obligations.
9.4 Right to Restriction
You may request that we restrict how we handle your data; please note that certain services may not be available if you do so.
9.5 Right to Data Portability
You may request that your data held by us be provided in a readable format.
To exercise any of these rights, please contact our team at [email protected]. Our support team is available 24/7 in Myanmar language.
10. Child Protection
iwbed provides services to adults aged 21+ only. We do not intentionally collect data from anyone under 21. If we are notified that a person under 21 has submitted their data, we will delete that data immediately.
11. Policy Changes
iwbed may update this policy from time to time. For significant changes, we will post a notice in a prominent place on the platform and update the "Last Revised" date on this page. Continued use of the platform after a policy update will be taken as acceptance of the revised policy.
12. Contact Us
If you have questions about this policy or wish to submit a data rights request, please reach our Data Protection Officer through the following—
- Email: [email protected]
- 24/7 Live Chat: Contact us directly in Myanmar language on the platform
Our support team is available 24 hours a day, 7 days a week to respond to your data-related requests.